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Our Privacy Policy relates to all of the information and data that has been collected by Avano Limited and directly linked and related to CarLoans.co.uk and its website. (2016)

Compliance

The website CarLoans.co.uk is owned and managed by Avano Limited who is the Data controller protecting and managing your personal data. Avano Limited is a fully compliant and registered organisation registered with The Information Commissioner for full Data protection Act regulations. Avano Limited’s registration number is ZA123741 (www.ico.gov.uk)

Collection of Data

Avano Limited undertakes the collection and collation of any personal data that is voluntarily given to us by our customers whilst our services are being utilized by them. This data will include but not limited to the following: Name, Address, Date of birth, Job title, Gender, Email contact details, Telephone contact details, postcode demographically information, Interests and any preferences. This information may be collected through the utilization of Cookies which you will be made aware of when entering the website.

However please note that Avano Limited does not ask for, collect or store any financial information such as Bank Account, Credit card, debit card details. No such details will ever be collected by Avano as our customers are at the point of sale transferred onto their chosen lender.

The Usage of Customer Data

From time to time it will be necessary for Avano Limited to collect data on customers in order to provide a high level and standard of customer service and to allow us to provide the best customer experience and journey as possible. In addition to this data may also be used by our partner companies for a number of reasons: To allow you access to their services and loan providers, to ensure that all activity and services offered to you are tailored to meet your specific needs and requirements, to enable them to maintain communication to you at all times, to ensure the smooth point of sale experience and to enable the transaction to go ahead, to contact all customers with any offers that may be of interest to them.

Please note that data is only shared with EEC member states and not shared in any way with any overseas organizations.

Contact with our Customers

Through using CarLoans.co.uk and its services a business relationship between Avano Limited and the customer is established. By using CarLoans.co.uk and its services and Privacy Policy you are consenting to being contacted by, but not limited to, telephone, email, SMS text with any information in regards to your account status as well as changes necessary changes to subscriber agreements that you need to be made aware of. In addition you may be contacted for purposes of marketing opportunities, changes to privacy policies and any other agreement in regards to your personal account.

Security

CarLoans.co.uk and all websites owned and managed by Avano Limited utilizes a secure server 256mb encryption, the URL of our websites including CarLoans.co.uk resolves on HTTPS, the “S” denotes that  the website is fully secure and that all personal details are encrypted whilst customers are still on our website. Please note that whilst we continually work towards protecting all of the details given to us by our customers we cannot guarantee the safety of your details and therefore any details that you share with us is at your own risk.

Personal Data

It is your right as our customers to request any information that we hold about you under the Data protection Act and you have the right to request a copy of this data, however please note that in doing so you may incur a fee for this information.

You are able to send a request for a copy of your personal data held by Avano Limited through writing to Avano Limited, 32 Quorn Close, Loughborough, LE11 2AW at any time. Avano Limited will provide you with a copy of your personal data that is held although proof of your identity will be required. Avano Limited allows all customers to challenge any data that we hold that they deem to be incorrect and if necessary and where appropriate these details can be amended. Avano Limited however does reserve the right to refuse any requests however will provide a justification of the reasons why this has been refused and allow you to challenge our decision.

The Jurisdictional Regulations

Please note that service and products contained within our websites and including CarLoans.co.uk may have some restrictions placed on them due to differences in jurisdictional law. Our websites does not make any offer to any customers who resides in an area that is governed by any such jurisdictional law and regulation. Any information that is given through our websites does is not intended as advice and no advice on the availability or suitability of any service, product or customer criteria will be given at any time.

Changes to this Policy

It is the right reserved by Avano Limited to make any changes to this Privacy Policy when appropriate or necessary or required by law. All changes that are implemented will be made aware of to the customers on the website which all customers will be made aware of and agreed to on first usage of the website and the service/products that it offers. 12.07.2016

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